Archive for the 'Seeing Eye dogs' Category

Great Lake, great dog, great friends

You might remember the guest post my friend Chuck Gullet wrote (and the memorable photos he took) a few years ago when he came along on an appointment to get my fake eye polished. Chuck is one of the volunteers who has been taking Whitney on long walks while I recover from surgery, and here he is with a guest post about walking with Whit. 

Walking Miss Whitney

by Chuck Gullett

What could be better than this?

What could be better than this?

It’s not just a walk in the park when you have a highly trained guide dog at your side. As soon as Whitney and I step outside, I can immediately tell that Beth’s Seeing Eye dog has a ton of pent up energy and also wants to test out her new walker. After she sniffs around and pulls me from tree to tree, Cesar Millan, the Dog Whisperer, is channeled through me. It is time to get down to business and start that walk.

Whitney knows that I’m not Beth. She also knows that she really isn’t “on duty,” but I still have to cross the street at the corners and have her sit to wait for traffic. I think these walks might actually make me a more responsible pedestrian and give up my jaywalking ways.

Whitney is a pretty cool character while we are out. I’m not supposed to let her mingle with other dogs, but that’s not too hard. Other dogs check her out and try to pull their owners over, but Whit just struts by without giving much notice at all. We are on a mission, after all. The mission is to get to Lake Michigan.

Beth and Mike mentioned that Whit really likes the lake. So, of course, that’s where I decide to walk her. As we start getting close, the pulling gets stronger and stronger. She doesn’t just love the lake, she is freaking crazy about it. The edge of the harbor area is about 10 feet above the water. Without the leash, she would have been in the water in a second.

Well...this!

Well…this!

I walk her over to a bench where we sit down and try to relax a bit. That seems to work until the ducks come flying in. What’s better than a lake? Obviously… a lake with ducks. We went over to check them out, but it had to be a very brief introduction (no pun intended). My arm was getting worn out from holding her back and it was time to head home.

Whit knows the route home pretty well, but she really slowed down the pace on the way back. Worn out or just procrastinating? I like to think she just wanted more quality time with Uncle Chuck — we both had a good walk.

It’s me, Beth again with a shameless plug — besides being a primo dog walker, Chuck’s a real estate broker. If you’re looking for a place in Chicago, give him a call: 312-593-1436

Where Whitney was

People have been asking if Whitney stayed with me while I was in the hospital last week.

She did not.

That's Greg with his and Lois' dogs Gamma and Griffin.

That’s Greg with his and Lois’ dogs Gamma and Griffin.

Legally, I could have had her in the room with me — Title III of the Americans with Disabilities Act allows those of us who rely on service dogs to have them along in hospital rooms. All bets are off, however, if the dog constitutes either a “fundamental alteration of goods and services available for all” or a “direct threat to safety.” So while Whitney could have legally sat at my bedside once I was recovering in a regular hospital room, she would not have been allowed while I was in ICU. She wouldn’t have been with me in any sterile rooms (such as the operating room). Certain areas of the emergency room/departments would have been forbidden, and she wouldn’t have been able to ride in the ambulance with me to the hospital in the first place — even Mike had to follow behind in a cab.

Hospital staff cannot be made responsible for caring for a service dog while a patient with a disability is in the hospital, and I’m afraid my case left doctors and nurses with bigger problems to solve than figuring out when and where to take Whitney out to pee. The truth is, we never even thought of asking my Seeing Eye dog to sit still and behave at my hospital bedside while I recovered. It wouldn’t have been fair to an energetic ball of fur like her. I didn’t need her to guide me anywhere, and she would have been bored out of her mind.

Our dear friend Greg Schafer rushed to the waiting room after cardiologists recommended Mike call a friend to be there with him while I was being operated on. After surgery was over, Greg offered to stop by our apartment and fetch Whitney, take her home with with him for a few days. Greg and his wife Lois have a huge yard with two dogs and all sorts of other critters. Whitney spent the weekend there tracking deer and enjoying long walks while Mike spent time helping me recover at Northwestern Hospital.

Greg and Lois returned Whitney to Chicago on Sunday. After getting her settled in our apartment, they stopped by the hospital to regale Mike and me with details of ways Whitney spent time with their own beautiful dogs, Griffin and Gamma. Their stories really cheered me up. Whitney was there to greet Mike at home that night, and she was at the door waiting for me when I finally returned home Tuesday. A joyful reunion for sure.

That's Whit wearing her Gentle Leader.

That’s Whit wearing her Gentle Leader.

Surgeons had to cut my sternum to perform open-heart surgery, and until that bone heals I can’t let Whitney wear a harness and pull me. Trainers at the Seeing eye have dealt with graduates who have had open-heart surgery before. Until my sternum heals, they recommend I have Whitney wear a Gentle Leader, a collar designed to gently discourage dogs from pulling while walking on a leash. Mike comes along on my walks with Whitney, and each day the length of our cardio walks expands a minute or two. Neighbors are getting used to seeing me sauntering down the block with Whitney on my left, Mike on my right: a heart-healthy sandwich.

Friends have been volunteering to take Whitney on faster walks every day too, to keep her in shape. Others fill in for Mike when he isn’t available to take me on the slower-paced walks. Between these volunteer walkers, the friend who brought her violin over to perform for me, the ones who have sent or delivered food, friends who have sent cards and music CDs and concert tickets and audio books and get-well bracelets and a lounging gown and body lotion and flowers and gift cards and whew, you’ve all been so kind I need to stop here to take a breath before I go on: my lungs aren’t back to normal quite yet!

Pause.

Okay, I’m back. Thanks to all of those friends and all of you blog readers who have left such encouraging comments here on the blog, I feel loved, and I feel grateful. I’m alive, and I’m healing. And I’m looking forward to getting on the road again with Whitney.

Going once, going twice…The Seeing Eye auction

Hava Hegenbarth is no stranger to this space. Her first appearance was a poignant post about her assignment at the U.S. Embassy in Rwanda. Her second was about her experiences raising a puppy named Spinner for Leader Dogs in Rochester, Michigan. Hava also helps out with the Seeing Eye’s annual online auction — here she is again to tell you about it.

One of Hava's harnessed pups. You know you want one.

One of Hava’s harnessed pups. You know you want one.

It’s quickly approaching!  My favorite event of the year – the Seeing Eye’s annual on-line auction. Why you may ask, do I get such a charge out of this?

It was at their first annual that I won an item listed as “Spend a day with Seeing Eye instructors.” That day we loaded up some dogs and headed to New York City. There I watched the instructors train the dogs. It was fascinating. After an hour or so, they announced it was my turn. They blindfolded me and handed me a harness. They led me to a dog. That patient dog stood while I clumsily attempted to put his harness on him. I finally got it right and stood up.  I was then told to command the dog forward.

I was terrified! Being blind felt so claustrophobic. The instructors understood. They were kind and encouraging but insistent.

“Just follow your dog.” They told me.

I took a step forward. It was alright.  Nothing bad happened to me. Another step and then another.  Soon I was confidently walking around New York as if had all my life.  What a thrilling experience!

Grateful, I have since then, tried to contribute items to the auction because I really believe in and support what the Seeing Eye does. What I mainly contribute are plush toy dogs which I’ve fit with hand-made leather guide harnesses. These have proved to be immensely popular with bidders.

At first I knew nothing of working with leather and my first harness attempts were somewhat crude.  I studied the craft and acquired some proper tools. Last year I went out to Massachusetts to work with the people who make harnesses for the Seeing Eye. They put me to work making real harnesses. I learned a great deal from them. My latest works are considerably improved. They do look authentic, but I always make them too small to fit a real dog as I do not want to make a harness that could be misused. In any case the harness handles are only leather-covered wire which would never stand up to actual use.

If you think you’d like to own one of these plush harnessed dogs or any of hundreds of other exciting items (including dinner for 4 with Betty White, or Spend a Day with Seeing Eye Instructors) check out the Seeing Eye’s 5th annual on-line auction.  The auction begins April 22 this year and you can find a link to it as well as instructions for registering to bid at the Seeing Eye’s website: www.seeingeye.org. They are also still accepting donations for their auction if you feel inclined to give.

Happy bidding and hope that you win!

A familiar and most unwelcome feeling

Hi folks, here’s the first of my substitute blog appearances. Hope you’ll bear with me while Beth’s in her residency at the Vermont Studio Center.–Mike

So, Beth and I were in Montreal before we dropped her in Vermont. Everything about our Quebec weekend was fabulous. Fantastic food, charming people–and some great artwork–in our hotel! But more on that later. First, a dispatch about Beth’s first week in Vermont.
Beth and Whitney outside our hotel--Lhotel--in Montreal. The place is packed with the owner's art collection.

Beth and Whitney outside our hotel–Lhotel–in Montreal. The place is packed with the owner’s art collection.

On Sunday we woke up in Lhotel, went downstairs for one more sublime breakfast of sublime croissant and sublime coffee–not to mention meats and cheeses. Then it was off to…Hertz. Somehow, nothing kills a croissant buzz like a rental car. But hey, we got a nice Jetta, and we headed to Johnson, Vermont.
Beth and I had already talked about dropoff day — it was a source of quiet dread for both of us. Now, Beth getting an NEA fellowship to work on her writing was a terrific thing. The Vermont Studio Center — by multiple accounts of friends who’d spent time there — is a terrific place. Still, the dread — well beyond the natural trepidation about a month-long separation.
We figured out that it traces back almost 28 years. That’s when I dropped off Beth at what was then called the Illinois Visually Handicapped Institute — destined to be renamed Braille Jail by Beth after an up-and-down stay of nearly three months. The application process to get into IVHI had been a classic paper chase — with doctor’s reports, waivers, and endless mortgage-financing-style requests for more and more documentation.
We’d been married a year and already had spent a good portion of it apart from one another. Beth’s surgeries and hospitalizations and followup visits were in Chicago — but we lived in Urbana. So I’d see her on weekends and head back to Urbana and back to work, always hoping for the best. After the doctor said Beth would not see again, she came home. It was difficult and awkward, but at least we were together. And I wasn’t trusting her care to strangers.
So, by the fall of 1985, even though we both knew Beth needed to spend time at IVHI, the last thing we wanted was for her to go away for several months.
Still, we thought, it was worth it: Beth would learn Braille. And orientation and mobility skills (using a white cane to navigate). And the romantically labeled Activities of Daily living (cooking, cleaning, daily grind stuff). And, importantly, she’d learn to measure out and give insulin injections for herself using some adaptive tools and techniques. I’d been preparing her shots since she came home.
We moved Beth into her dorm room, we took a guided tour, we met the director. I felt like I was dropping her off at college. Except it wasn’t anything like college. It was something she had to do because she was blind. It didn’t help that though that neighborhood has changed radically for the better since 1985, back then, it was treacherous. And the place felt a little prison-like.
It was not a happy time. We said teary goodbyes, and I drove south to our apartment in Champaign. Telling myself that it was silly to worry and that this was important, all the way down the straight, flat and lonely I-57.
Well.
Not long after I got home, the phone rang. It was Beth. She had a shaky voice. I asked her what was wrong. “I’m at Cook County hospital,” she said. “WHAT!?” I boomed over the phone. I collected myself. Until Beth learned how to do her own injections, a nurse would have to do it. Except IVHI had forgotten that. And no nurse was on duty. She asked staff who were there to simply measure an injection, but they said the rules said they couldn’t do that.
So, of course, the reasonable next step was going to the Cook County Hospital emergency room, where Beth waited in a hallway for hours to receive her insulin injection. It was an awful start to an awful stay that was rife with bureaucratic snafus and delays. For example, we’d obtained a doctor’s statement that Beth was fit enough for the occupation and mobility training — which could be strenuous. But that paperwork got lost. We got replacements, but it set off a dominoes-from-hell chain reaction that prevented Beth from getting mobility training for more than a month. She really was something of a prisoner.
All of this came from an entity that was supposed to be helping. It was the last thing Beth needed at that point. I didn’t much care for it, either.
And so, whether it’s been going away to get her dogs or — going to Vermont — we are both haunted by those dark times whenever she’s headed off for an extended period of time.
Whitney likes the view outside Beth's studio.

Whitney likes the view outside Beth’s studio.

At the Vermont Studio Center, I helped her get situated in her room — and her cute little studio space, which happens to be right beside a lovely little stream, which runs down from lovely mountains. Nothing fancy, but, well, lovely. Still, Vermont is not know for right angles or a grid road system — which present challenges to Beth and Whitney. And we both knew it would take her days before she was confident getting from her dorm to her studio to the dining hall and back.

But, we both know she would. In a very short time on Sunday afternoon, we met terrific people — staff and fellow students–who had already been extremely helpful. And so, though it was sad to part, I felt good by the time I got home Sunday night.
And then, Monday, I got a call. “I’ve had an eventful day,” Beth said. And she had. She slept fitfully her first night. Her elbow hurt. She had a fever. One of the Vermont staff looked at her arm and said it looked bad, and wisely took her to the nearest emergency room. There, they suspected a staph infection. They did an incision — and an MRI — to determine that the infection had not gone deep into her joint and muscle tissue. Still, because of the threat of superbugs, they started her on a cocktail of antibiotics, including some pretty strong stuff.
Luckily, cultures came back that indicated it wasn’t as serious as it might have been. And the antibiotics did their job. And today, she called to say that after two nights in the hospital, she was back in her studio. Writing. With Whitney at her feet. Next to that beautiful little stream. In that beautiful little town. She’ll get visits from a nurse for 10 days, but she’s in great spirits. She says the food is terrific — the Studio has a staff chef!
Whew. She’s back. She’s fine.
And just maybe, the ghost of Braille Jail is gone. For good.

Whitney on the go, go, go

Whitney and I got off the train from Milwaukee Saturday only to turn around and jump in the car with Mike to drive down to Champaign! I spoke to an animal sciences class yesterday morning at the University of Illinois in Urbana-Champaign, and Whitney stole the show, of course.

My three-year-old Golden Retriever/Yellow Lab cross has been home with me a year already, and I spoke with the class about how confident and comfortable she seems in her

Whitney is chillin' at home.

Whitney chillin’ at home.

work now. After that I went over some of the qualifications necessary to become a guide dog instructor. Most guide dog schools require instructors to have a college degree and then do an apprenticeship, and apprenticeships can last as long as four years. I hope I did a decent enough job explaining how complicated it can be to train dogs, train people, and then make a perfect match between the human and canine — if so, those undergrads walked out of class with a new appreciation of why the apprenticeships last so long.

Once apprentices finish their training and become full-time Seeing Eye Instructors, they’re assigned a string (a group) of dogs and given four months to train that string. Throughout the training, instructors pay close attention to each dog’s pace and pull, and they make careful notes about how each dog deals with distractions, what their energy level is, and all sorts of other characteristics. And then? We blind students fly in from all over North America to be matched — and trained — with a new dog.

Seeing Eye instructors have to be as good at evaluating people as they are evaluating dogs. Our instructors review our applications before we arrive on campus and then ask us tons more questions when we get there. Instructors take us on “Juno” walks (they hold the front of the harness to guide us through all sorts of scenarios to get an idea of how fast we like to walk and how strong of a pull we’ll want from our dog) and then combine all of this information with what they know about their string of dogs, talk it over with fellow instructors and the team supervisor, mix in a little bit of gut instinct, and voila! A match is formed.

Each Seeing Eye instructor trains more dogs than they’ll need for a class. If a dog has a pace, pull, or energy level that doesn’t match with a blind person in the current class, that dog remains on campus with daily walks and care, and perhaps more training, until the next class arrives.

My first dog, a Black Lab named Pandora, was one of those Seeing Eye dogs who went through a second round of training before she was matched with me. Back in 1991, the Seeing Eye knew that the dog they matched me with would be landing in the home of a very unique five-year-old boy named Gus, and that the dog would be in the hands of a woman who had never had a dog before. I’m sure they figured Pandora would need all the extra training she could get!

The Seeing Eye took special pains to train Whitney for me, too. She did a lot of her training in New York City, and if you can make it there, you can make it anywhere. Our past week together serves as a great example of Whitney’s versatility: one day she leading me down streets to a St. Patrick’s Day parade in downtown Milwaukee, the next day down crooked brick sidewalks in rustic Urbana, and today, back to work leading me down Michigan Avenue.

Whitney is very game. She is nonplussed by unusual or chaotic predicaments, and her confidence in the city is contagious. None of the dogs are perfect, though. Whitney chewed through yet another leather leash while lying at my feet on the train ride home from Milwaukee. Hard to blame her, I guess. Sitting on the train is boring. She’s a cosmopolitan girl who needs to go, go, go. I just need to check on her more often when we’re sitting still. And always make sure I’m carrying a spare leash.

Worst in show

It’s guest post time again. Here’s my husband Mike Knezovich.

Dogs ain't the problem.

Dogs ain’t the problem.

It’s Westminster Dog Show time — bringing infinite Facebook posts of mugshots of canine contestants, and, for those of us who love that kind of thing, internal laughs just thinking about the movie spoof set at this annual event, “Best in Show.” (Best line from the movie: “We met at Starbucks — not at the same Starbucks. We saw each other at two different Starbucks across the street from each other.”

Apparently, though, Westminster also brings a behavior that is absolutely not funny. Before and after the show, airliners in and out of town are filled with an inordinate number of “service dogs,” at least according to this blog post at The Bark.

The author of that blog post has traveled to many Westminsters and notices that lots of folks bringing their dogs to the show falsely claim their pooches are service dogs. I get why these people want to do that—I don’t get, never will, why they don’t understand why they absolutely shouldn’t.

There are two issues going on here: one, outright lying about the status of one’s dog and one’s disability (or lack thereof). The other issue is stickier: what kinds of dogs qualify as service dogs—more to the point—what kinds of disabilities/maladies constitute a legitimate need for a service dog to travel on a plane with its companion.

Warning: I am a hawk on both fronts.

On the first, there is no wiggle room. You’re lying. You’re disrespecting people who really need the dog for basic issues like mobility, and all the work The Seeing Eye and others have done to advocate for guide dogs to be admitted to public places. And all the work the respected schools do breeding and training a dog to behave flawlessly so as not to be a nuisance in public.

I got news for you dog lovers who think it’s cute to lie about your dog: It ain’t. And Beth and I have encountered it countless times. A young woman who sat next to Beth on a flight actually told the story, giggling throughout, about how her father regularly dons a pair of dark glasses and puts a fake harness he fashioned onto their German Shepherd so the dog can go on board with them. Haha.

Other news flash for you who think your dog is as well-behaved as a well-trained service dog. It ain’t. And every time your dog acts up, it’s an insult to everyone who really needs their dog, and to the airlines, hotels, restaurants and stores who are trying to do what’s right.

How do I know this? Well, years of experience. But I’ll bring up the most recent. While Beth and Whitney and I waited to check our bags to fly to New Orleans, a woman was making herself very conspicuous as she barked at the airline employee behind the counter. Conspicuous because she was very tall and very broad and wearing a leopard skin jacket and skirt. She had one of those luggage arrangements that looks like a wheelie luggage skyscraper. Down at the bottom was the actual wheelie suitcase; strapped above were several floors of who knows what.

She was up there for probably 10 minutes as we weaved our way through the maze. We checked in, headed to the gate and passed her just as she was about, finally, to wheel away from the counter. At that point a whir of grey and white spun around near the top of her little tower—two dogs were in a fabric cage of sorts with a screen in front, and shrieking barks—or something like barks—pierced the air.

The airline person said, “Oh, I didn’t realize–there will be a charge for those dogs.” At which point, the woman said, “Oh, those are my assistance dogs.”

I’m pretty sure the only person in that exchange who needed assistance was the poor airline rep. Beth wanted to ask the conspicuous woman what her dogs did for her, but I herded us on—not because I didn’t want conflict, but because when I travel, I’m crazy nervous until my butt is in the airplane seat.

Which brings me to the second issue. I’ve met people in wheelchairs who have dogs who provide critical assistance. And dogs that help people with hearing impairments.

But I’ve also met people who swear they need their dog for anxiety they experience when flying. My glib answer is, “Try alcohol. Or Dramamine.” I’m only half kidding; I had a short period where out of the blue, I had high anxiety on planes. Those two substances worked wonders.

But I’m also familiar enough with mental health issues to take them seriously. If a dog can help, good. But if the dog is not extremely well-trained, that dog doesn’t belong in public spaces. These people are basically bringing on their pets. I know you all love your pets, but many pets are not reliably well-behaved enough to bring them on planes.

I’m not sure where the line is. The government and the many, many legitimate organizations that train and match service dogs with human companions wrestle with it. Then again, the abuses seem obvious when encountered. As Supreme Court Justice Potter Stewart wrote of hard-core pornography, “I know it when I see it.”

I’ve seen too much of it.

A triathlete in more ways than one

Remember my last post, the one where I wrote about all the young people in my 2010 Seeing Eye class using talking iPhones? Eliza Cooper was one of those young Seeing Eye classmates, and the very day I published that post last week she was featured in a story on Marketplace from American Public Media. The story was all about, guess what? Smartphones for blind users.

The story opened with reporter Meg Kramer explaining the many ways blind users find standard smartphones so helpful. “A phone’s camera can identify money and read text, and GPS navigation tells blind users where they are and what’s nearby,” she said. “Screen readers are second nature for someone like Eliza Cooper, Who has been using the technology since elementary school.” The reporter goes to expert Eliza for details about mobile accessibility, and then listeners follow along to observe how Eliza uses her iPhone as she packs for a trip with her Seeing Eye dog Harris.

This guy look familiar? He’s my retired dog Harper’s bro!

I liked Eliza Cooper from the minute we met at the Seeing Eye. She’s a talented drummer, an we had a ball jamming together at weekend parties during class. When we discovered her dog Harris is Harper’s brother, we knew it was destiny. We had to continue working together after graduation.

Eliza is a social media consultant, and I hired her for a few months back in 2011 to learn new ways to use my Twitter feed and my Facebook fan page. She’s come a long way, baby, since then. She picked up three new consulting clients last year and completed a number of short-term projects in social media and web consulting in 2012 as well. And get this–after completing her first two triathlons (you read that right, two triathalons) last summer, she began blogging for the Huffington Post about her experiences as a blind triathlete. Eliza also appeared in a profile in Triathlete Magazine last year and was featured as a triathlete in an ad for Volkswagen, too.

And now, she’s started 2013 with a bang, too. Her Marketplace story is called “Building a Better Smart Phone for Blind Users” and you can still hear it online. It aired in time for the annual Consumer Electronics show this past week and was heard on public radio stations nationwide. Go to Eliza’s blog to find out more about the Marketplace interview and learn more about her interest in social media strategy and management. Go, Eliza, go!

How do blind people use iPhones?

One of the many, many reasons I decided to buy an iPhone two years ago was to support the idea of universal design: the iPhone 3GS was the first touch-screen device that blind people like me could take out of the box and use right away.  It comes with speech software called VoiceOver — built-in screen access for people who are blind. Miraculously, it allows blind people to interact using the touch-screen.

The iPhone 4 came on the market in 2010, just before I left town to train with Yellow Lab Harper. During training at the Seeing Eye I could hear phones murmuring text messages to the younger students in class while we were waiting in the lounge. Carlos regularly updated his Facebook status from his iPhone while we commuted in the Seeing Eye van together. He and Marcus would point their phones at their dogs from time to time to take photos, then manipulate their phones to send the photos home to loved ones.

Photo of Harper

My classmate snapped this photo of Harper on his iPhone and sent it to Mike.

Apple drastically reduced the price of the iPhone 3GS to $49 the very month I came home with Harper. I bought one, and after learning how to use it to make a phone call (in case of an emergency) I put off learning how to do anything else with it.

My two-year contract ends next month. I finally devoted time over the holiday break to climb the very steep VoiceOver learning curve so I can decide whether or not to renew.

The simplest way for you sighted iPhone users to understand how VoiceOver works is to give it a try yourself. Here’s how you turn VoiceOver on :

  • go to Settings
  • choose General
  • choose Accessibility
  • choose VoiceOver
  • turn it on.

Still with me? Okay. Now press the home key. Slide your finger around the screen, and Voice Over will call out the icon you’ve touched. Don’t worry, it won’t select that icon, it will just call it out so you’ll know where you are on the screen. Hold the iPhone so that the earpiece is facing up, toward the ceiling. If you touch the left edge of the screen about an inch below the earpiece, you’re likely to land on the top left icon. VoiceOver will call out what that is. Flick one finger right to select the next one. If you flick your finger four times to the right , you’ll get to the first app on the second row of apps. If you come across an app you want to open, tap the screen twice, and…voila! Note: If you open an app BY MISTAKE, just press the Home button and you’ll return to the home screen.

Is your head spinning? Then you can imagine what a dither I was in the past two weeks learning how to listen to voice mail, Google, send and receive email using my iPhone. I can get into all that in a future blog post if you are really interested, but I’m guessing that all you sighted folks want to do right now is learn how to turn the #(@%! VoiceOver off. If you follow the bulleted directions above, below the heading at the top of the VoiceOver screen you’ll hear a button labeled “VoiceOver on.” Notice that VoiceOver gives you a hint out loud by saying, “Double-tap to toggle setting.” When you hear that, go ahead and Double-tap to turn VoiceOver off.

I reached a big goal over the weekend when, ta-da, I exchanged a series of text messages withmy sister Marilee. I’m OMW. TTYL!

A year with Whit

Whitney taking a break from her Nylabone on Thanksgiving day.

My husband’s giving me a holiday blog break with this guest post–here’s Mike Knezovich!

On Friday night Beth came through the apartment door sounding slightly panicked. “Mike, take a look at Whitney — I think she’s bleeding.”

A dog had lunged at Whit in our building’s elevator, and Whit was bleeding from a cut across her nose. As I cleaned it up, Beth recounted what happened. And then we both fell silent.

Of the many, many things Beth and I have felt thankful for over the past few days, one stands out: This is the first year of the past three that Beth wasn’t flying to New Jersey the weekend after Thanksgiving to spend three weeks training with a new Seeing Eye dog. Like many other couples, Beth and I appreciate our breaks from each other, but I don’t like it when she’s gone that long. And I particularly don’t like the yearlong process, after being matched with a new dog, where we figure out how and if it’s going to work.

Regular “Safe & Sound” readers know the story…in 2010, Beth’s guide dog Hanni began a well-earned retirement. Though it was sad to say goodbye to the intrepid Hanni, it all felt natural. We both looked at this next episode with positive anticipation. Sure enough, Beth returned with Harper, a gentle, loveable and handsome Yellow Lab. All was well until Beth and Harper had a terrifyingly close call with a car—and Harper was never the same.

So last November it felt more like “Groundhog Day” than Thanksgiving. For the second straight year, Beth juggled her work schedule, packed her things for a three-week stay at The Seeing Eye, and girded herself for the physical and emotional challenges of training with a new guide. I crossed my fingers that this one would take.

And it has. It’s been a year since Whit and Beth met, and Whit continues to learn and improve. She still has her moments—she’ll just sort of space out and lollygag, veering here and there to sniff around—I liken it to teenage behavior.

But those episodes are fewer and further between. More often she walks—trots, really—with a purpose, stops precisely where she should at the crosswalks, and waits for Beth’s command to go. Her head is high, and on a swivel—she’s always scoping out her environment. She’s affectionate but independent—she prefers to sleep in her luxurious bed under the piano in the living room rather than on the floor in our bedroom.

And so, after the elevator episode, Beth and I each quietly feared the worst: Whit might get scared in the elevator, and then, who knows.

We headed out for a long city walk yesterday and she didn’t miss a beat—in the elevator or on the street. Whit seems undaunted, and boy, am I thankful. Hanni’s enjoying a splendid retirement. Harper’s got a best friend named Beau. I’ve got a new favorite in Whitney.

And Beth’s right here where she belongs.

Friends of Harper

Loyal blog readers know that my third Seeing Eye dog Harper was traumatized after being clipped by a car in Chicago traffic last year. When it became clear that this heroic Yellow Labrador couldn’t work any more, our friends Chris and Larry agreed to give him a home with them in Wheaton, a quiet Chicago suburb. I’m sharing this update from Chris as a guest post in honor of Thanksgiving — Mike and I are so thankful to have Harper in such loving hands.

Looking forward to year two

by Chris Towles

Heroic Harper hangin’ in his new harness.

Has it been a year since Harper retired and came to live with us? I can’t imagine our house without him. When he came to us last year, he did fine in the house and loved playing in the backyard, but walking anywhere on a leash was tough. He would often refuse to budge, cowering at times, planting his paws so firmly that we could not get him to move, all the time with a look on his face that seemed so troubled and anxious it would just break your heart.

We started by taking small steps, going no further than one house away, then two houses. I would walk backwards most of the time, doing a lot of coaxing and no leash. We had tried treats, toys, other dogs, but nothing really worked until we hit on the “we walk backwards to get Harper to walk forward” technique.

Finally after a couple of months, we were able to get all the way around the block. That seemed like such a huge accomplishment. Building on this success, and after lots of trial and error with various collar and leash combinations, we found that a “Premier EasyWalk” harness and a retractable leash were key in convincing Harper that our walks were less about work, and more about fresh air and exercise.

Now when we walk, we get loads of compliments on how well behaved Harper is. People are always amazed to hear the heroic story of this lovable yellow lab who has become such a part of our life. We gladly acknowledge that our training is a small part of who he is, and that the credit really goes to the folks at The Seeing Eye who trained and cared for him so lovingly. These days we can walk over three miles on the bike paths and in the forest preserves without problems, and with all of us facing the same direction — yeah! .

Harper has a special knack for doing things that warm our harts. Every night he meets me at the back door, dancing and wagging his tail. Every morning he’s an alarm clock, laying his big ol’ Labrador head on the bed right next to Larry and breathing loudly – I love it! He’s great around kids and has managed to turn my dog fearing nieces and nephews into dog lovers. He’ll play catch, keep away and tug-o-war with them for hours, while being incredibly gentle with the little ones. Neighborhood kids also have great fun playing with our Harper.

Harper and neighbor Beau, caught in one of the rare instances in which they’re standing still.

Harper has made some dog friends too. He and Beau, the collie next door, wear themselves out running and chasing each other around the back yard. Harper also looks forward to playing with Wallace, another yellow lab who lives down the street.

Occasionally I take Harper to my office, where he has several FOH (Friend’s of Harper – Beth is president of the club). He helps to relieve workplace stress just by hanging out and letting people pet him.

We’re looking into getting certified as a therapy animal team and maybe spending some time with veterans at a VA facility. Larry and I were both in the Army, so the idea of sharing Harper’s special calming skills with veterans seems like a good fit. I can’t wait to find out what year two has in store for us.


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