Lucky dogs in New Orleans

I wish y’all could have seen the big smile on my face when a message from the New Orleans Public Library turned up in my inbox a few weeks ago. The Milton H. Latter Memorial Branch on St. Charles wanted to know if I’d come visit as a guest storyteller on Dec. 29, you know, while the kids are out of school for their holiday break. I couldn’t get my fingers on the y-e-s keys fast enough!

Mike, Hanni and I have been to New Orleans many times, we all just love this city. The place is a blind person’s paradise, really. The smell of green peppers and onions cooking in butter, the sound of live jazz in the streets, the feel of warm air, the tastes of decadent meals and drinks…New Orleans is the only city I know of where sight takes a back seat to the other senses.

We arrived on Christmas Day and have already enjoyed long walks, terrific food and sensational street music. The New Orleans Saints had a home game on Sunday. The team lost, but we still felt like winners. We are lucky dogs, enjoying the sunshine, fun and food. Some of my faves so far:

Best Jambalaya: Coop’s. The version I had featured rabbit (sorry, Lydialyle!) and andouille.
Best music: Palmetto Bug Stompers. I was raised on traditional jazz music and this group could really swing. Plus the trombone player was wearing a White Sox cap.
Best Music Venue: Spotted Cat. The women’s bathroom has a piano near the sinks — after washing my hands I played along with the band for a few measures -–the tune was in B flat.
Best Waiter: The guy at Adolfo’s. He found me waiting in line for the bathroom after dinner and asked if I wanted dessert.
Best Beer Joint: Fahy’s. We have a new friend in Chicago named John, and his sister Katie owns the place. Besides friendly bartenders and a great beer selection, it has two pool tables.

That's Paul Robinson, trombone player for Palmetto Bug Stompers and White Sox fan.

Tomorrow Hanni and I are giving a presentation at what is sure to be the best library branch in New Orleans. For now we’re off to Ignatius for lunch.

How Do Blind People Surf the Net?

If you’ve never seen (and heard!) a blind person using a talking computer, it must be hard to imagine how we manage a Web site without seeing the screen. Or without using a mouse. How do we find the buttons we need? What does a voice synthesizer say when it comes across a link? A picture?

Thanks to the wonderful geeks at the Trace Research and Development Center at University of Wisconsin-Madison, now you have an easy way to find out! They’ve put together a short video demonstrating how screen readers help those of us who are blind.

The narrator of the video has been blind since birth and works at Trace, a center known as a pioneer in technology and disability. I’ve seen (okay, heard) other screen-reader demonstration videos before, but this is my favorite. It’s so well-organized that you learn a lot in a very short time, and narrator Neal Ewers has such a pleasant voice that he makes the demonstration downright entertaining!

A CNN story last week called Web accessibility no longer an afterthought estimated 60 million people in the U.S. can’t use a computer to get on the Internet in the normal fashion. As of now there are no explicit laws to force companies to design Web sites that are accessible to people with disabilities — the Americans with Disabilities Act (ADA) was written in 1999, several years before the Web became an everyday phenomenon. The CNN story pointed out that whether web accessibility is covered by the ADA or not, one thing will continue motivating businesses to comply: money.

Yahoo’s Brightman estimated that there’s about $220 billion in discretionary spending available to disabled people.
Making a Web site accessible to as many people as possible isn’t just the right thing to do, it also makes business sense, he said.

Also, with a rapidly aging population in many parts of the world — notably the U.S. — accessibility requirements will become useful for today’s crop of baby boomers as they grow older.

People over 65 are increasing their use of the Internet, according to Nielsen, and features designed for accessibility could aid those who aren’t technically disabled but wouldn’t mind a little extra help.

The story reported that two of the biggest Internet companies in the world are starting to view accessibility as an important part of what they do. Yahoo requires every new hire to receive accessibility training from Alan Brightman, senior policy director of special communities, and accessibility manager Victor Tsaran, who lost his sight at age five. Yahoo also books engineering teams for tours of their Accessibility Lab. Google just rolled out a service that will let YouTube users add captions to their videos, giving people who are deaf a chance to take advantage of distance-learning opportunities, among other things.

As the Web moves more from an era of presentation to an era of two-way “data-driven” communication, accessibility becomes even more important, said Jonas Klink, accessibility program manager.

Web accessibility has come a long way in the decade since many of these proposals were first floated.

I have people like Neal Ewers and his colleagues at Trace Center to thank for advocating long and hard for Web accessibility. Trace Center opened in 1971. That’s 38 years ago, folks. If Trace and all the other thousands of organizations and advocates hadn’t had the forethought to work on technology and disability issues early on, we might not have even had the technological capability we have today to make Web sites accessible, much less the ability to convince companies that taking the time and energy to make their sites accessible is worth it. THANK YOU, Trace and all you other wonderful advocates. Without you, I might not be a writer. Or a teacher. Or a public radio commentator. Or a blogger!

Four-Star Hotel. For Free. For Real!

A whole slew of generous hotels across the United States are participating in this very cool Give a Day, Get a Night program — if you give eight hours of community service to a registered 501(c)3 non-profit organization, you can stay overnight at a participating hotel — for free! Sounds too good to be true, but I tried it. And it’s for real!

To qualify, your volunteer hours have to be completed between July 1, 2009 and March 29, 2010. You call a participating hotel, tell them when you want your complimentary room, and then all you have to do is show up at check-in with a letter on non-profit letterhead verifying your eight hours of unpaid volunteer service, and…you’re in!

That's Hanni and me luxuriating in our lovely Blackstone room.

Hanni and I volunteer for a literacy program called Sit! Stay! Read!, and the volunteer coordinator was happy to provide me with the letterhead note I needed. Hotels in San Diego, Portland, Denver, Las Vegas, Tucson and countless other cities participate in the program, but I decided to stay right close to home. I booked a room at the Blackstone, a 99-year-old four-star hotel on Michigan Avenue that was recently renovated. Here’s a description from a magazine called “Hotels:

The extensive nature of the renovation shows in many of the details, including the richly detailed brass wall sconces that McHugh refinished in many public areas. When originals could not be salvaged, the team worked with specialty contractors to cast molds to create duplicates. In other historic portions of the hotel, McHugh removed decades-old carpeting to find that the marble floors underneath had been damaged by carpet tacks. Fortunately, the team was able to repair the floors by salvaging the hard-to-match marble from other areas of the hotel where it would not be visible.

While large-scale reconstruction of a century-old building is bound to turn up unexpected issues, the most significant one was positive, said Brian Hardy, McHugh’s project manager for the Blackstone work. “The biggest surprise of the building was that it is unbelievably well built,” Hardy said. “It’s extremely sound, structurally.”

I can vouch for that soundness — I somehow managed to bang my forehead on one of those structurally-sound surfaces in our room. Ouch! Not to worry – the room service folks deliver ice to each room every night, you know, when they bring your bedtime chocolates!

I wondered how I’d be received–staying free, and all–but the Blackstone staff knew exactly what the Give a Day, Get a Night program was all about, and they seemed tickled that someone was taking them up on the offer. Hanni and I were treated like gold; so many of the staff helped us out in oh so many ways. One of them, named Arturo, was especially kind. He escorted Hanni and me all the way to the nearby Starbucks to pick up our morning coffee, stayed with us as we ordered, held my coffee cup as we got back into the hotel elevator and accompanied us all the way to the sixth floor.

Arturo marveled when Hanni led us off the elevator and guided us right to room #610. We had fun discussing how Seeing Eye dogs are trained, when it’s okay to pet them and when it’s not, stuff like that. Before he left I fished in my wallet for a tip, but Arturo refused the money. “This was my pleasure,” he insisted.

But the pleasure was all mine. A big thank-you to the Blackstone and to Sage Hotels for sponsoring this generous program. And an especially huge thank-you goes out to Sit! Stay! Read! for giving Hanni and me the privilege of volunteering.

Can You Take Your Fake Eye Out for Us?

The kids at Schechter were great listeners...and they asked some great questions.

Hanni and I did a presentation at the Solomon Schechter Day School in Skokie, IL right before Thanksgiving. The kids were great fun, they were very curious about how Hanni does her job, and how I manage to do all the things I do without being able to see. The hour flew by so quickly we didn’t have time to answer all their questions. Sensing the disappointment in the room, I suggested they email me. “Send me all your extra questions,” I said. “I’ll use my talking computer to write you back.”

The notion of a computer talking to me struck them as very cool, and two different classes took me up on the offer. Both email messages were downright endearing, and hearing my talking computer read the second one, all the questions running together in a stream-of consciousness robotic voice, gave me a laugh. The email is a perfect example of the sorts of questions I get from kids when we do school presentations:

Thank you for coming to our school. You are both very cute. If you ever come to our school again, can you take your fake eye out for us? You write the best books I ever read. What is your middle name? You are the first blind person I ever met. Did Hanni ever make a mistake? I have a dog named Mocha. What is your favorite candy? Thank you for coming to our school telling your wonderful stories. We had a great time meeting you. Did you have a great time meeting us? Please thank Mike for bringing you to school and helping you too. with love and thanks, The Children of 2B

If you’re a regular reader of this blog, you probably know the answers to most of the questions the kids asked. Except for that one about the fake eye, I guess. So many of the questions I get come from a question another kid asked earlier. The fake eye question in the email, for example –this was a pretty bright group of kids, so I decided in my presentation to explain the laser zaps I had to my eyes to try to save my vision, and then all the surgeries I’d had later.

After a series of regular questions, you know, does your dog sleep with you in your bed, that sort of thing, one boy asked, “Do your eyes hurt?” It was such a sweet, caring question. I reassured him right away that no, usually my eyes do not hurt.

“But here’s something you might not have guessed,” I said. “One of my eyes –my right one –is fake.” I told them sometimes that fake eye gets sleep in it, or teeny bits of dirt or dust in it. “And when that happens, then yes, my eye hurts. I have to take it out and clean it!”

Hence the “Can you take your fake eye out for us” question in the email message. When I wrote them back, I answered like this:

Answer: Hmm. Maybe. I guess we’ll just have to “see”!